top of page

Privacy Policy



AvoMD ("we" or "us") wants to inform you about the ways we process your personal information. In this Privacy  Notice we explain what personal information we collect, use and disclose.

Personal information means any data relating to an individual who can be identified, directly or indirectly, based on that information. This may include information such as names, contact details, (online) identification data, online identifiers, or other characteristics specific to that individual.

This Privacy Notice applies when you visit our websites, solutions and other services, including events, that refer or display a link to this notice (“Services”). This Privacy Notice may be supplemented or replaced by additional privacy statements or terms provided to you.



AvoMD is a global organization focused on enhancing clinical decision-making. 


We are committed to safeguarding the personal information of our customers, users, employees and other stakeholders, while helping our customers, employees, investors, and society create a deeper impact and make the right decisions.

If you wish to contact us in relation to questions to your personal information you may reach us at

The type of personal information we collect depends on your relationship with us and the Services we deliver to you. To that end, we may collect the following personal information about you:

  • Name and contact details, such as, first and last name, email address, postal address, telephone number

  • Work-related information, such as, job title and other employment or education information

  • Account Credentials, such as, passwords and other security information for authentication and access

  • Financial Information, such as, bank account, credit and debit card numbers for processing of payments

  • Usage information, such as, behavioral information about how you navigate within our Services and which elements of our Services you use the most and information regarding the goods and/or services you wish to order, wish list, preferences, interest, etc. Other information shared by you through our websites, apps, web shops and other products.

  • Computer, device and connection information, such as, IP address, browser type and version and location

  • In the case when AvoMD integrates with certain electronic health record ("EHR") record systems, AvoMD may process certain lab values, vitals, and/or other clinical data for the purposes of automating and increasing the accuracy of a certain clinical decision. 

If you are under 13 years of age, please do not use or access the Services. AvoMD does not knowingly collect or maintain personal information (as defined by the United States Children’s Online Privacy Protection Act) from persons under 13 years of age. If AvoMD learns that personal information of persons under 13 has been collected on or through the Services, we will take appropriate steps to delete this information.


We and our third-party service providers may collect personal information from the following sources:

  • Direct Interactions, such as, when you register for our Services or make a purchase

  • Data from Third Parties, such as, information on third-party websites, EHR vendors, or other information you may have made publicly available or information provided by third party sources, including but not limited to government entities and data resellers

  • Automated Tracking Technologies, such as, information automatically collected about your interaction with our Services and websites using various technologies such as cookies, web logs and beacons and internet tags


Personal information collected is used for the purposes for which you have provided it and might be further used for statutory or other legitimate purposes only. As an example, if you make use of our service contact form on our website, we will use the information you provided in the first place to respond to your service request. We might further use that information to improve the quality of our customer service process.

Lawfulness of the processing is one of the main principles relating to processing of your personal information - we apply the following legal processing grounds:

  • processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract;

  • processing is necessary for the purposes of our legitimate interests - for example, to improve the quality of our products and services;

  • processing is necessary for compliance with a legal obligation to which we are subject or that is otherwise lawful under applicable data protection laws;

  • with your given consent.

Depending on how you interact with us and the Service, we may use your personal information for the following purposes:

  • Administering our relationship with you and our business, such as providing and managing your access to and use of our Services. This processing is necessary for the performance of a contract;

  • Improving our Services and developing new products, such as inviting you to participate in surveys or to personalize your experience with our Services. This processing is necessary for the purposes of our legitimate interests;

  • Marketing, such as providing you with marketing or advertising communications that we think you may be interested in. This processing is with your given consent or for our legitimate interests;

  • Recruiting, such as assessing job applicants. This processing is in order to take steps prior to entering into a contract or with your given consent;

  • Providing online communities, such as making chat rooms, forums, message boards, or news groups available to you.  This processing is necessary for the performance of a contract or our legitimate interests.  Please remember that any information disclosed in these forums is public.  We encourage you to exercise caution when disclosing personal information in these forums, as this information is made available to other users.  Do not disclose information in these public forums that might be considered confidential or proprietary or that you do not wish to be publicly available or that you are prohibited from disclosing.

  • Other general business support purposes, including but not limited to, procurement, financial and fiscal management, risk and compliance management, and external reporting. This processing is necessary for compliance with a legal obligation to which we are subject or that is otherwise lawful under applicable data protection laws or for our legitimate interests.


To be able to provide you the best possible Services and further our business operations, we may share certain information internally or with selected third parties. There might also be a certain statutory or legal obligation that we believe in good faith requires us to disclose your personal information externally. Parties we might share data with include:

  • other AvoMD affiliates or subsidiaries, e.g. for providing underpinning technology to support the Services we are delivering;

  • our service providers, e.g. for managing or hosting services and/or underpinning technology for the Services we are providing;

  • our business partners, to the extent you have purchased or expressed interest in, a product or service of such business partner, interacted with them or otherwise authorized the sharing of your personal information with such business partner;

  • our commercial clients, which may include hospitals and life sciences companies. These companies use AvoMD's marketing solutions to fund and distribute relevant clinical guidelines from trusted third-party sources. They use these solutions to present information to users that may be interested in their opportunities, including in the areas of clinical trials, innovative therapies, and other clinical solutions. If your employer or another third party purchases a paid Service from AvoMD for your use and you elect to use that Service, this third party will have the right to control access to and obtain information about your use of the paid Service. We may also provide our commercial clients with limited user information in connection with our audience development and performance reporting for their marketing programs delivered through the Service. When you engage with externally sponsored content, we may share with the sponsor and its agency limited information from your AvoMD profile such as your name, specialty, and zip code, along with details about the engagement such as whether you viewed and or interacted with the content. Prior to sharing this information, we require the recipients to agree to limit their use to the authorized purpose. We do not share any personal contact information with our commercial clients without your consent.

  • subscribing, accrediting or professional organizations, e.g. for providing utilization information to organizations that provide you with access to our Services and/or sharing tracking and redeeming credits for professional accreditation;

  • organizations involved in business transfers, e.g. to a purchaser or successor entity in the event of a sale or any other corporate transaction involving some or all of our business;

  • other parties, e.g. as needed for external audit, compliance, risk management, corporate development and/or corporate governance related matters; or

  • governmental authorities and regulators, as required under applicable law.

Whenever we share personal information internally or with third parties in other countries, we have appropriate safeguards in place in accordance with applicable data protection laws including as applicable the EU Model clauses. As required under applicable law, third parties are required to use appropriate safeguards to protect personal information and they can only access personal information that is necessary for performing their specific tasks.


Your personal information will be processed to the extent necessary for the performance of our obligations, and for the time necessary to achieve the purposes for which the information is collected, in accordance with our data retention policies and applicable data protection laws. When we no longer need your personal information, we will take all reasonable steps to remove it from our systems and records or take steps to properly anonymize it so that you can no longer be identified from it. When clinical data are collected to assist in clinical decision-making, including data collected via EHR integrations, this data is processed in real-time and not stored or saved after the processing has occurred. 


We have put in place an internal framework of policies and minimum standards across all our businesses to keep your data safe. In addition, we limit access to personal information by our employees, business partners, service providers and third-party service providers to a ‘need-to-know’ basis. More specifically and in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security, and others) to ensure the confidentiality and integrity of your personal information and the way it is processed.


We will honor your rights under applicable laws.  To the extent provided under your local data protection laws, including European data protection laws, your rights include the following:

  • Right of access (‘an overview of your personal information’): the right to get an overview of your personal information that we process.

  • Right to rectification (‘correct your personal information’): if your personal information is inaccurate or incomplete, the right to ask us to rectify or complete your personal information.

  • Right to erasure (‘right to be forgotten’): the right to request that we delete your personal information to the extent permitted by applicable law. In certain circumstances, it may not be possible for us to accept your request, for example, when the processing is necessary to comply with a legal obligation, or if processing is necessary for the performance of a contract. In some cases, your personal information is necessary in order to provide the Services and if you do not provide such information to us then you may be precluded from accessing and using the Services or using certain Services features.

  • Right to data portability (‘transfer your personal information’): the right to ask us to transfer your personal information directly to you. This applies to certain personal information if processed by automated means and with your consent or based on a contract you have with us. On your request, and where technically feasible, we will transfer your personal information to another party of your choice.

  • Right to restrict processing: the right to request that we restrict or stop the processing of your personal information held by us for a certain period of time, or for an indefinite period. In certain circumstances, it may not be possible for us to accept your request, for example, when the processing is necessary to comply with a legal obligation, or if we can demonstrate compelling legitimate grounds otherwise.

  • Right to object: the right to object to the processing of your personal information. The reasons for objection should relate to your particular situation, and be related to a processing based on the legitimate interest condition. We will then no longer process the personal information, unless we can demonstrate compelling reasons otherwise. In certain circumstances you have the unconditional right to object; for instance, in the context of direct marketing activities.

  • Withdrawal of Consent: the right to withdraw your consent to the processing of your personal information at any time; for instance, after you consented to keeping you informed about our Services, you have the right to withdraw this consent at any time.

To exercise your rights and/or for any other questions about the handling of your personal information, please email us at

If you feel we are unresponsive or disagree with our data privacy practices, you can also file a complaint with your national Data Protection Authority.


If you have any questions about how we process your personal information or if you want to exercise one of your rights, you can contact us as follows:

By email to:; or

By telephone to:  +1 631-786-3867

If you feel we are unresponsive or disagree with our data privacy practices, you can also file a complaint with your national Data Protection Authority.

In response to a request, we might ask you to verify your identity if needed, and to provide information that helps us to understand your request better. If we do not grant your request, whether in whole or in part, we will explain why.


Our websites may contain links to other  third-party websites, which may have privacy notices that differ from ours. We are not responsible for the collection, processing or disclosure of personal information collected through other websites.

We are also not responsible for any information or content contained on such websites. Links to other websites are provided solely for convenience. Your usage and browsing on any such website is subject to that website’s own policies. Please review the privacy notices posted on other websites that you may access through our website.

avoMD may provide you with additional or different privacy notices in specific instances on how your personal information is collected and used for a specific Service.


From time to time we may update this Privacy Notice or any other specific privacy statement. When making changes to this Privacy Notice, we will add a new date to this Privacy Statement. This version is effective per February 22, 2021.

bottom of page